Privacy Policy

Effective Date: April 15, 2025

Prescott Meals on Wheels (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, donors, volunteers, and website visitors. As a nonprofit 501(c)(3) organization serving the Prescott, Arizona community, we recognize the importance of maintaining your trust and safeguarding any personal information you share with us.

1. Information We Collect

We may collect the following types of personal information through our website, donation forms, volunteer signups, and service applications:

• Name, address, phone number, and email
• Donation history and payment details (securely processed)
• Emergency contact information (for volunteers or clients)
• Demographic or service-eligibility information
• Pet or dietary preferences (for clients participating in our meal or AniMeals programs)

2. How We Use Your Information

Your personal information may be used to:

• Provide services such as meal delivery and wellness checks
• Process donations and send receipts or acknowledgments
• Communicate important updates, newsletters, or thank-you messages
• Respond to questions or service inquiries
• Report anonymized data to funders or grantors (never individually identifiable)

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. Information may only be shared with:

• Trusted service providers under confidentiality agreements (e.g., payment processors or background check providers)
• Government agencies or partners, only when required by law or for program eligibility

4. Data Security

We use appropriate physical, digital, and managerial safeguards to protect your information. Credit card or bank details are encrypted and processed through secure third-party platforms. Access to sensitive data is restricted to authorized staff only.

5. Your Choices and Access

You may:

• Request a copy of the personal information we have on file
• Update or correct your contact information
• Opt out of email, mail, or phone communications at any time by contacting us directly

6. Cookies and Website Use

Our website may use cookies to improve your browsing experience. These help us understand how visitors interact with our site and enhance accessibility. You can control cookie preferences through your browser settings.

7. Policy Updates

This Privacy Policy may be updated periodically to reflect operational or legal changes. Updates will be posted on this page with a new effective date. Significant changes will be communicated via email or on our homepage.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this policy, please contact:

Prescott Meals on Wheels
1280 E Rosser Street
Prescott, AZ 86301
(928) 445-7630
info@prescottmealsonwheels.org